Legislation Details

File #: REP 18-064    Version: 1 Name: CRM System Overview
Type: Informational Report Status: Meeting Item
File created: 1/23/2018 In control: CITY COUNCIL WORKSHOP
On agenda: 1/26/2018 Final action:
Title: Citizen Relationship Management (CRM) System Overview (2:30 pm) Details: A presentation about CRM, a tool for citizens and staff to place service requests and to track the work until it is completed. You will see how service requests can be made, the various types of service items and how the work can be monitored and tracked. Presenter: Sherry Coulter, Information Technology Director
Attachments: 1. CRM System Overview
Date Ver.Action ByActionResultAction DetailsMeeting DetailsVideo
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Title

Citizen Relationship Management (CRM) System Overview (2:30 pm)

Details:  A presentation about CRM, a tool for citizens and staff to place service requests and to track the work until it is completed. You will see how service requests can be made, the various types of service items and how the work can be monitored and tracked.

Presenter:  Sherry Coulter, Information Technology Director

Recommended Action

Recommended Action:  This item is for Council's information only.